Within B2B and B2C organizations, improving the customer experience is seen as an important condition for success. From 2017 onwards, B2C e-commerce has been about knowing your customer and building loyalty.

The customer is our central piece and retaining these customers is, aside from sales, the most important measure of success. Personalization is becoming increasingly important as an answer to how to fight price competition and to develop a loyal customer base. Big data initiatives are growing in priority, especially when businesses and organizations try to learn more about their customers.

For B2B organizations, a growing challenge is the increase in multi-channel acting business-minded customers. The demand for websites in which business customers can consult, compare and order product information themselves, is increasing rapidly. Customers nowadays expect service to be available at all times, both anywhere and for every device they own (computer, tablet and smartphone). They also like personal consultations where their wishes may be analysed and realized. Without any irrelevant information or distraction.

Eezeebee specializes in e-commerce fashion solutions. Because of extensive experience in the fashion industry, we know better than anyone where the possibilities lie. We have developed a multi-channel e-commerce platform that is characterized by user-friendliness, simplicity and scalability: one central platform for managing both your online wholesale as well as retail activities, without losing the added elements of an ERP.

Are you working in the fashion industry and do you want to know what we can do for your organization? View what our company might bring to the table.